terms of service
Terms
These terms govern use of Vima Signal, a service of Vima Clinical Ltd (company no. 13115689, registered office 19 St Christopher's Way, Derby DE24 8JY). Buying a licence or signing in means your organisation agrees to them.
01
The service
What Vima Signal isA tracking service for UK medicines data: Drug Tariff prices, price concessions, dm+d changes, MHRA recalls, Serious Shortage Protocols and supply alerts, compiled from official published sources with the source release shown on every panel.
What it is notNot medical advice, not procurement advice and not an NHS service. Verify figures against the cited official source before acting on them clinically or commercially. We are not affiliated with the NHSBSA, MHRA, DHSC or NHS England.
Public sector dataThe service contains public sector information licensed under the Open Government Licence v3.0. dm+d data is used under the NHSBSA/TRUD licence terms.
02
Licences and fair use
ScopeA licence covers one named organisation on one tier: up to 10 named users on a GP practice licence, 25 on a PCN licence, the agreed allowance on enterprise licences, or everyone on the organisation's own email domain. Named users must genuinely work at the licensed organisation.
Sign-inAccess is by personal magic link. Sign-in links and sessions must not be shared or forwarded; each user signs in with their own work email. Sign-ins are logged per named user and reviewed for fair use.
BreachIf use falls outside the licensed organisation or allowance, we will contact the licence holder first; we may suspend access where the breach continues. If your genuine team has outgrown your allowance, email us and we will raise it or move you to the right tier.
03
Payment, renewal, cancellation
BillingLicences are annual, paid by card (processed by Stripe; we never see card details) or by invoice. Prices exclude VAT and are reviewed annually.
Renewal and cancellationLicences renew annually. Cancel any time; access continues to the end of the paid period. Questions about billing or refunds: [email protected].
04
Liability and changes
Availability and accuracyWe make reasonable efforts to keep the service available and the data faithful to its sources, but provide it without warranty of uninterrupted service. Where a figure matters, the cited source publication is authoritative.
LiabilityOur total liability arising from the service is capped at the licence fees your organisation paid in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded under the law of England and Wales.
Changes and lawWe may update these terms; material changes will be notified to licence holders by email. These terms are governed by the law of England and Wales.
Questions: [email protected]last updated 16 September 2026